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Shipping policy
Shipping Policy
We currently ship within the United Kingdom only.
Order Processing
Orders are typically processed within 1–3 business days.
Once your order has been placed, you will receive an order confirmation email. When your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Business days exclude weekends and UK bank holidays.
Shipping Times
Estimated delivery time is typically 4–10 business days after dispatch, depending on the delivery service and destination.
Delivery times are estimates unless otherwise stated and may occasionally be affected by carrier delays, adverse weather, high-demand periods, or other circumstances outside our reasonable control.
Unless a different delivery timeframe has been agreed with you, we will deliver goods within the timeframe required by applicable consumer law.
Shipping Costs
Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.
Tracking
Where tracking is available, tracking information will be provided once your order has been dispatched.
Please allow some time for tracking information to become active after receiving your dispatch confirmation, as carrier systems may not update immediately.
Delays
We make reasonable efforts to ensure orders are dispatched and delivered within the estimated timeframes.
Occasionally, deliveries may be delayed due to circumstances outside our reasonable control. If your order is significantly delayed or has not arrived within the expected timeframe, please contact us so that we can investigate the delivery with the carrier.
Nothing in this policy affects your statutory rights.
Incorrect Address
Please ensure that your delivery address is complete and accurate before submitting your order.
If you notice an error in your delivery address, please contact us as soon as possible at orders@revworks.co.uk. We will make reasonable efforts to update the address if your order has not yet been dispatched, but we cannot guarantee that changes will be possible once processing has begun.
If an order cannot be delivered because an incorrect or incomplete address was provided, additional delivery charges may apply if the order needs to be sent again.
Lost or Damaged Deliveries
If your order arrives damaged, or you believe it has been lost in transit, please contact us as soon as possible at orders@revworks.co.uk.
Please provide your order number and any relevant information or photographs so that we can investigate the issue and arrange an appropriate resolution.
Contact Us
If you have any questions about your order, delivery, or tracking, please contact us at:
Your Statutory Rights
Nothing in this Shipping Policy limits or excludes your statutory rights under UK consumer law.