Privacy policy

Privacy Policy

Last updated: August 22, 2026

RevWorks operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use and disclose your personal information when you visit or use our website, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy in relation to the collection, processing or disclosure of your personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood how your information is handled as described below.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with RevWorks, we may collect or process:

Contact details, including your name, billing and shipping addresses, phone number and email address.
Payment and financial information, including payment method, payment confirmation and transaction details.
Account information, including your username, password, preferences and settings where applicable.
Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange or cancel.
Communications, including information you provide when contacting us for support or making an enquiry.
Device information, including information about your device, browser, network connection, IP address and other identifiers.
Usage information, including information about how and when you interact with our website and Services.

Personal information does not include information that has been collected anonymously or sufficiently de-identified so that it can no longer reasonably identify you.

How We Collect Personal Information

We may collect personal information:

Directly from you when you place an order, create an account, use our Services, contact us or otherwise provide information to us.
Automatically through our website, devices, cookies and similar technologies.
From Shopify and other service providers that help us operate our business and website.
From business, marketing or other third-party partners where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information to:

Provide, operate and improve our Services.
Process payments and fulfil orders.
Arrange shipping, returns, refunds and other transactions.
Create and manage customer accounts.
Provide customer service and respond to enquiries.
Remember preferences and personalise your shopping experience.
Recommend products that may be relevant to you.
Send transactional notifications relating to orders or accounts.
Send marketing or promotional communications where permitted.
Provide and measure advertising.
Detect, investigate and prevent fraudulent, illegal or malicious activity.
Maintain the security of our website and Services.
Comply with applicable legal and regulatory obligations.
Establish, exercise or defend legal claims and enforce our terms and policies.

Marketing and Advertising

Where permitted by law, we may use personal information to provide marketing and promotional communications by email, text message, postal mail or through online advertising.

This may include advertising based on products you have viewed, purchased or added to your cart and your interactions with our website.

You can unsubscribe from promotional emails at any time using the unsubscribe option contained within those emails.

Where applicable, you can also exercise your rights relating to targeted advertising and data sharing through the privacy controls available on our website.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate RevWorks and provide our Services, including:

To Shopify.
To payment processors.
To fulfilment and delivery providers.
To IT, cloud-storage, analytics and customer-support providers.
To marketing and advertising partners where permitted.
When you request or consent to disclosure.
Where required to comply with applicable laws or valid legal processes.
To protect RevWorks, our customers, our Services or the rights of others.
In connection with a legitimate business transaction or restructuring.

Third parties processing personal information will handle that information in accordance with their own applicable privacy obligations.

Relationship with Shopify

Our store is hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of our store in order to provide and improve Shopify's services.

Information you submit through our store may therefore be transmitted to and processed by Shopify and relevant service providers, including in countries outside the United Kingdom.

We may also use Shopify features that use information about interactions with our store and other Shopify merchants to provide enhanced functionality, analytics, marketing or advertising.

In circumstances where Shopify independently determines how personal information is processed, Shopify may act as a separate data controller and is responsible for handling applicable requests relating to that processing.

Cookies and Similar Technologies

Our website and the services that support it may use cookies and similar technologies to operate the website, remember preferences, understand how customers use our Services, provide relevant functionality and support advertising or analytics where permitted.

Where required, you can manage your cookie and privacy preferences through the controls made available on our website.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not operated or controlled by RevWorks, you should review that website's own privacy policy, security practices and terms.

We are not responsible for the privacy or security practices of third-party websites.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children where doing so would be prohibited by applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us using the details below.

Security and Retention

We take reasonable measures to protect personal information.

However, no security system or method of transmitting information over the internet can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our Services, maintaining customer accounts, complying with legal obligations, resolving disputes and enforcing our agreements and policies.

Your Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of personal information in certain circumstances.
Request restriction of processing in certain circumstances.
Object to certain processing.
Receive certain personal information in a portable format.
Withdraw consent where processing is based on consent.
Object to or opt out of certain direct marketing.
Exercise applicable rights relating to targeted advertising or data sharing.

These rights are not absolute and may be subject to exceptions under applicable law.

We may need to verify your identity before fulfilling a request.

You will not be discriminated against for exercising your applicable privacy rights.

Communication Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those emails.

Even if you opt out of marketing communications, we may still send you non-promotional communications that are necessary to administer your account, fulfil an order or provide customer service.

International Transfers

Your personal information may be transferred, stored or processed outside the United Kingdom.

Where applicable, we use or rely upon recognised safeguards for international transfers, such as adequacy regulations or appropriate contractual safeguards, including relevant standard contractual provisions.

Complaints

If you have concerns about how we collect or process your personal information, please contact us first using the details below so that we can investigate your concern.

If you are not satisfied with our response, you may also have the right to make a complaint to the UK Information Commissioner's Office (ICO) or another competent data-protection authority where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services or applicable legal and regulatory requirements.

When we make changes, we will publish the updated Privacy Policy on this website and update the “Last updated” date above.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us:

Email: support@revworks.co.uk
Telephone: +44 7535 420525

Postal Address:
Cyncoed
Church Road
Llansteffan
Carmarthenshire
Carmarthen
SA33 5JT
United Kingdom

For the purposes of applicable data-protection law, the business trading as RevWorks is the data controller responsible for the processing of your personal information, except where another party, such as Shopify, acts as an independent controller for particular processing activities.